Privacy Policy

1. Overview

ROX Optimizer ("we", "us", or "our") is a theorycrafting tool for Ragnarok X: Next Generation players. We are committed to protecting your privacy and being transparent about how we handle your information.

The short version: We collect minimal data necessary to provide our service. We do not sell, share, or monetize your personal information. Your data is stored securely and encrypted.

2. Information We Collect

Account Information

• Email address (for authentication and account recovery)
• Password (hashed and encrypted, never stored in plain text)

Payment Information

• Payment processing is handled entirely by Stripe
• We do not store your credit card numbers, CVV, or full payment details
• We only receive confirmation of successful payments and subscription status

Usage Data

• Build configurations you save (stored locally in your browser and optionally in your account)
• Screenshots you upload for AI analysis (processed immediately and not retained)

3. How We Use Your Information

We use your information solely to:

• Provide and maintain the ROX Optimizer service
• Process your subscription payments
• Send important service updates (e.g., password resets, subscription changes)
• Respond to your support requests

We do NOT:

• Sell your personal information to third parties
• Share your data with advertisers
• Use your data for marketing purposes without consent
• Track your in-game activity or character information

4. Data Storage & Security

Your data is stored securely using Supabase, which provides:

• Encryption at rest for all stored data
• Encryption in transit (HTTPS/TLS)
• Row Level Security (RLS) ensuring users can only access their own data
• Regular security audits and compliance certifications

Screenshots uploaded for AI analysis are processed in memory and are not permanently stored on our servers.

5. Third-Party Services

We use the following third-party services:

• Supabase: Authentication and database (stores account data)
• Stripe: Payment processing (handles all payment data)
• Google Gemini: AI-powered screenshot analysis (processes images, does not store them)

Each of these services has their own privacy policies and security measures. We have chosen them for their strong privacy practices and security standards.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your account information
• Deletion: Request deletion of your account and associated data
• Export: Download your saved builds and data

To exercise any of these rights, please contact us at the email address below.

7. Cookies

We use essential cookies only for authentication and session management. We do not use tracking cookies or third-party advertising cookies.

8. Children's Privacy

ROX Optimizer is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

privacy@roxoptimizer.com